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Waffle House As Private Sector Continuity Leader?
What does the Waffle House do to smother, cover, chunk, dice, pepper, cap, top and country disruptions that causemost businesses to shut down? According to the restaurant chain's CEO Walt Ehmer, the recipe for becoming a private sector, continuity leader is pretty simple – "Show Up!" "
No matter how bad it was, the first thing that got open invariably was a Waffle House," said Federal Emergency Management Agency (FEMA) Director Craig Fugate in an address to attendees at the International Disaster Conference and Expo in New Orleans this past week. The company's ability and resourcefulness in getting their restaurants back open after an emergency has almost become the source of legend for those in the emergency management community.
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